Privacy Policy

At the Ravenport Resort, the privacy and confidentiality of user information are essential.

Our unwavering commitment to maintaining the privacy and security of your user information is a cornerstone of Ravenport Resort's service.

We update this policy occasionally to keep you informed. We encourage you to check here frequently for changes.

Rest assured, the Hotel will not disclose identifiable user information to any third party without your consent. Your privacy is our priority.

 

Legal Information for the Hosting Company:

• Name of Hosting Company: Net Affinity

• Company Number: 323392 

• Registered Address: Net Affinity Ltd. 2-3, Exchange Place, Georges Dock, IFSC, Dublin 1, D01 AE27

• Contact Phone No: + 353 (0)1 2939906

• Email Address: support@netaffinity.com

• Website: www.netaffinity.com

 

What information is collected about you? How do we use it? We collect information about you to provide you with the best possible service, to ensure your reservation is correctly processed, and to keep you informed about our latest offers and promotions.

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may need to be made aware of or agreeable to. You can submit an information request about our Hotel, participate in one of our promotions or subscribe to our email or postal mail lists. In response, we may ask for your name and postal address information. If you opt to provide us with this information, we will only use it for the specified purpose. Information collected on the Site may be used to:

• Enter your email in our promotions

• Send marketing communications or surveys to you

• Respond to your questions or suggestions

• Improve the quality of your visit to our Site

• You can opt out of these promotions by emailing the Hotel directly.

We do not sell, rent, or share your personal information with any other party, including third-party joint promoters, nor do we use it for unapproved commercial purposes.

When you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and because the Site states the intended purpose. By submitting personal information at the Site, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information, and the Hotel will presume such consent unless you state otherwise at the time you submit the personal information.

 

Secure Reservations

Suppose you decide to make an online reservation at the Site. In that case, you will be linked to a reservation interface and a third-party booking engine (Booking Engine) provided by Net Affinity, our booking management system vendor.

All information sent to this Site, if in an SSL session, is encrypted, protecting against third-party disclosure. Any data you enter on our Site, such as personal information or credit card details, is securely transmitted and cannot be intercepted by unauthorized parties.

 

Protecting your information

We want our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so the Hotel is committed to protecting the information we collect. The Hotel has implemented a security program to protect the information stored in our systems from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption scrambling technologies and industry-standard firewalls. When you enter personal information during the reservation process or a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

 

Children's Privacy & Parental Consent

Please be aware that the Hotel has not designed this Site for, and does not intend for it to be used by, anyone under age 18. Accordingly, this Site should not be used by anyone under 18. Our privacy policy prohibits us from accepting users who are under the age of 18. The Hotel requests that persons under 18 not use this Site or submit or post information to the Site. Should the Hotel inadvertently acquire personal information or other data from users under 18, the Hotel will not knowingly provide this data to any third party for any purpose. Any subsequent disclosure would be because the user under 18 used the Site and submitted personal information without solicitation or permission from the Hotel.

 

Links Provided To Other Sites

The Hotel may provide links to several other websites that might offer you useful information and services. However, those sites may not follow the same privacy policies as Hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including, without limitation, any website owners whose sites may be reached through this Site, nor can we control the activities of those websites. We urge you to contact the relevant parties controlling these sites or accessing their online policies for pertinent information about their data collection practices before submitting any personal or other sensitive data.

 

Cookies

When you visit the Hotel's website, browsing-related information on your device (computer, Smartphone, tablet, etc.) will likely be recorded in "cookies" files and stored on your device.

What are the different types of cookies?

There are several categories of cookies:

Strictly necessary cookies: These cookies are essential for browsing some websites and using all their features (the user's operating system support, display, etc.). Without these cookies, features such as the display will not have optimum functionality. Note: These cookies collect purely technical data and do not identify you personally.

Performance cookies: These cookies help us improve a user's experience by helping us understand how they use our websites (e.g., most frequently visited pages, applications used, etc.). These cookies do not identify you individually.

Functionality cookies store specific user preferences (language, username, country, etc.) to make browsing easier.

Targeting/advertising cookies: these cookies enable users to receive targeted advertisements based on their interests and limit the number of times they appear.

Affiliate cookies: these cookies enable third parties ("affiliates") that publish marketing campaigns on their websites to be paid on behalf of the "web merchant".

Cookies from social networks: These third-party Cookies let you communicate the content of our Site to others and your opinion about it. This is the case with the "Share" and "Like" buttons on Facebook, Twitter, LinkedIn, Viadeo, etc.

Social networks that offer these application buttons can identify you even if you did not click on one of them when you visited our Site. Indeed, some Cookies allow the social network concerned to follow your navigation on our Site whenever your social network account is activated on your device while you are on our Site.

We have no control over the procedures social networks use to collect information about your navigation on our Site. Please read these social networks' privacy policies regarding personal data. These should allow you to exercise specific privacy options with these social networks by adjusting your user accounts.

Why does the Hotel use cookies?

When visiting our website, Cookies help us improve the quality of your browsing experience. This technical process primarily allows us to:

Adapt the layout of our websites to suit your device's display preferences (language, display resolution, operating system used, etc.)

Store some of the information you fill in on our online forms to help us personalize your subsequent website visits

and collect statistics. These relate mainly to the number of times you visit our websites and your use of the different services that we provide (sections and content viewed, links), intending to improve their relevance and usability, put security measures in place (for example, asking you to reconnect to a page or service after a certain amount of time has elapsed)offer you, through advertisements, personalized content that is likely to be of interest to you.

Necessary: Advertisements or links to third-party websites may be included on our websites.

Third parties may collect your personal details when you click on these links. This Charter does not cover visits to third-party websites.

Ravenport Resort cannot be held responsible for third-party policy regarding personal details and their use.

 

Your Consent To This Privacy Policy

Use of the Site signifies your consent, as well as the permission of the company for whom you use the Site and whose information you submit (if any), to this Online Privacy Policy, including the collection and use of information by Hotel, as described in this statement, and also signifies agreement to the terms of use for the Site. Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves Hotel from responsibility to the user.

 

Policy Modifications & Contacting Hotel

The Hotel reserves the right to change this Privacy Policy at any time; notice of changes shall be published on this page.

Changes will always be prospective, not retroactive. Any personal information collected will be retained for two years.

If you have questions about our policies, please contact: +353 53 91 89909